Problems Dialling Toll-Free Numbers

For the past two weeks or so I have had problems with my Cingular phone whenever I dial toll-free numbers. I usually get a message saying "your call did not go through, 025T." Same message regardless of the number I am dialling

I've tried more than a dozen toll-free numbers with the same result. I typically have to call back 3-5 times before I get through.

Any other numbers work fine. Anyone else having this problem? Cingular denies it exists.

BTW I live in the Houston area but I had a similar experience last week when traveling in New York.

Reply 1 : Problems Dialling Toll-Free Numbers

Forgot to mention, my wife has exactly the same problem on her phone.

Reply 2 : Problems Dialling Toll-Free Numbers

You may have heard that a weather system damaged some networks. Seems like it will take a few years for it to be rebuilt.

Bob

Reply 3 : Problems Dialling Toll-Free Numbers

When you own a toll free phone number, you can be able to block phone numbers that you like. It is one of the feature in a toll free phone number.

Reply 4 : Problems Dialling Toll-Free Numbers

I have this Toll Free number from Onesuite and I blocked pay phones from calling my Toll Free number. Calls from payphones have surcharge (with Onesuite its 55c) and that's additional cost for the TF number owner.

Reply 5 : Problems Dialling Toll-Free Numbers

Mostly toll free number get a huge number of incoming calls. Imagine its a free service, so many customers will be eager to use it to contact the business which will then result into having a busy signal.

Reply 6 : Problems Dialling Toll-Free Numbers

Most business Toll Free numbers are connected to PBX system or similar system so you are not supposed to get a busy signal. Even if there's no one available to answer your call, you will just put on hold but PBX will still answer your call.

Reply 7 : Problems Dialling Toll-Free Numbers

That is true. Phone systems are so reliable that you won't even need a live operator to manage incoming calls. Local or 1 800 number service usually have call management features like call forwarding, call transfer, call routing, caller ID, call controller, call conference, internet fax and voicemail. If a call is unattended or unanswered it will either be rerouted or forwarded to a voicemail or fax. This way no calls are not missed.

Reply 8 : Problems Dialling Toll-Free Numbers

Clearly technology is on our side...at least to make life easier for most of us but making the world smaller too.

Reply 9 : Problems Dialling Toll-Free Numbers

Boston, MA I have been receiving reports from my customers and others who are AT&T Wireless subscribers that when they dial any NON-AT&T Toll Free Number they receive a dead air message and the call can not be completed. Has anyone received any complaints today ??